Returns & Exchanges
At MADE Hoops, we stand behind our gear and want to ensure you have the best experience on and off the court. If you are not satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the gear is unworn and in its original condition.
Print and Ship
Download and print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing