Frequently Asked Questions
Everything you need to know about our elite basketball gear and apparel.
When will my order ship?
Standard orders typically process within 2-3 business days. Once shipped, you will receive a tracking number via email to follow your gear's journey.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that customized jerseys are final sale.
Do you offer international shipping?
Yes, MADE Hoops ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location.
How do I ensure I'm ordering the right size?
Each product page features a detailed size guide. For our performance line, we recommend sizing up if you prefer a looser fit for on-court movement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Klarna and Afterpay.
Can I change my order after it has been placed?
Because we aim to process orders quickly, we can only make changes within 60 minutes of purchase. Please contact our support team immediately for assistance.